Transit Compliance

  • Report Incident and Infringements

  • Mobile interactions Online or Offline

  • Multi-modal patrols – bus, train, tram, ferry, infrastructure

  • Offender lookup, rapid ticket/ID scanning

  • Capture electronic evidence

  • Issue on-the spot notices and authorisations

  • Coordinate teams across the transport network

  • Generate, print and send notices
  • Reconcile payments
  • Handle contested notices, adjudications and prosecutions
  • Run detailed reports and analytics

Crisisworks is your complete, digital solution for conducting and managing field operations and inspections.

Trusted by Australia’s largest transport organisations it provides secure, powerful turn key interfaces for public transport officers, customers and administrators.

 

Key benefits for transport operators:

  • Reduce Costs & Paperwork: Vastly improve the efficiency of your compliance operations, reduce high printing costs and free up officers to spend more time on enforcement.
  • Decrease Contested Notices: Improve notice accuracy with live lookups and scripted officer workflows. Easily recall digitally recorded evidence and deliver notices faster.
  • Reduce Data Entry Errors: Seamlessly integrate with all your key corporate systems.
  • Leverage Existing Hardware: Supports your current Apple or Android devices.
  • Ensure Security & Reliability: Built on an ISO27001-certified information security system hosted in scalable enterprise SaaS architecture.

“Datalink has worked really hard to deliver our system that does exactly what we needed it to do. It makes our work easier, safer and more precise. Datalink has continuously met and exceeded expectations in delivering us a world class system.”  

Sergio Muñoz – Revenue Protection Unit Tech Officer, Translink

Your new transit compliance system offers a complete suite of tools: mobile evidence gathering with real-time timetabling and offender data for timely infringement issuing, plus two-way API integrations with other corporate systems. Crisisworks automates key processes like offender lookup, real-time timetable data, financial reconciliation, and document archiving.

For Your Officers

  • Report incidents and infringements via an easy-to-use mobile app (Android/Apple compatible).
  • Works online or offline.
  • Capture transport/parking infringements and track patrol activity (bus, train, ferry, infrastructure).
  • Record equipment use and interactions using policy-aligned templates.
  • Features rapid ticket/ID scanning, offender lookup, and contact detail recording.
  • Capture electronic evidence: photos, location, audio, video.
  • Issue on-the-spot notices (fines, warnings, authorisations).
  • Optional peer review and digital sign-off workflow.

For Your Administrators

  • Coordinate and track teams across the transport network
  • Generate and print notices
  • Reconcile payments
  • Handle contested notices, adjudications and prosecutions
  • Run detailed reports and analytics

For Your Customers

  • Online notice portal to access issued notices and authority to travel
  • Receive notifications via SMS, email and post

Want to know more ?

We can organise a private webinar or followup call.
Contact us